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Frequently Asked Questions

Frequently Asked Questions

Maintenance

All apartments are cleaned and painted prior to a new move in. The maintenance team will replace the HVAC filter and complete a full inspection to ensure all items are working in proper order. Prior to move in keys being provided, a member of the leasing team will do a final walk to ensure everything is move in ready.

Maintenance concerns can be addressed with or without the resident present. For non-urgent concerns, the resident can elect to be present or not. For urgent matters, maintenance will address the concern as quickly as possible and the work is not scheduled out.

Yes! In the event of an emergency, please call 911. If you have a non-urgent maintenance concern, it should be reported via the resident portal by going to www.botanicwaterside.com and clicking on the residents tab. From there, you can login using your credentials and submit your request. You can also place a request via the phone and selecting prompt "3" and then prompt "1" to leave our team a message. Maintenance will respond during regular Monday-Friday business hours. If you experience a more urgent matter please contact the leasing office by phone and select prompt "3" for maintenance and prompt "2" to page a maintenance representative.

If you have a non-urgent maintenance concern, it should be reported via the resident portal by going to www.botanicwaterside.com and clicking on the residents tab. From there, you can login using your credentials and submit your request. You can also place a request via the phone and selecting prompt "3" and then prompt "1" to leave our team a message. Maintenance will respond during regular Monday-Friday business hours. If you experience a more urgent matter please contact the leasing office by phone and select prompt "3" for maintenance and prompt "2" to page a maintenance representative.

Botanic Waterside offers assistance for those locked out of their apartment during regular business hours. A photo ID is required for this service.

In the event of an emergency, please call 911. If you experience an urgent maintenance concern please contact the leasing office by phone and select prompt "3" for maintenance and prompt "2" to page a maintenance representative.

Amenities

Botanic Waterside offers open surface parking for all residents. Reserved parking spots are available at cost. We ask that both residents and guests be courteous when parking. Vehicles must not span multiple spots. Vehicles left on property cannot be left in disrepair. Handicap parking spots can only be used by those with the proper tag.

Our community offers a two-story clubhouse featuring a demo kitchen and billiards area. The 24-hour fitness center features weight and cardio equipment, along with a yoga/barre studio. For those who work remotely, Botanic Waterside has community wifi in our conference and co-work spaces. And for those who want to experience an in-home movie night with friends, our Botanic Theater offers comfortable viewing with movie-quality snacks. Our people are not our only focus though! Our resident pups have their own dog spa with wash and dry stations.

We welcome both dogs and cats. Breed and size restrictions apply. We allow for a maximum of two animals per apartment home. Pet Screening approval is required for all animals. There is a $400 nonrefundable pet fee and $25 monthly pet rent per pet. No pet is permitted on property without written approval from the leasing office as part of the lease agreement. All pets must be on a leash unless they are inside the gated pet park. Owners must be present with their pet at all times. Additional rules are posted at the pet park area and in the lease agreement. Owners must pick up after their pets and dispose of the waste in designated pet waste stations, available throughout the community.

Each of our apartment homes will come standard with a stainless steel refrigerator, dishwasher, stove/oven, garbage disposal, built-in microwave, washer and dryer.

Although we do not offer furnished apartment homes, several residents have rented unfurnished homes with us and utilized a furniture rental company to fill the home. Contact the leasing office for recommendations on furniture package rental companies. Additionally, Botanic Waterside offers community suites for residents to rent hotel-style apartments for their guests to enjoy.

Smoking is not permitted at any time inside our apartment homes or on the patios. Smoking refers to any use or possession of a cigar, cigarette, electronic cigarette, hookah, vaporizer, dab pen, juul, bowl, bong, or pipe which can be used to burn, light, vaporize, or ignite a product including, but not limited to, tobacco, marijuana, nicotine salts, THC cartridges, vape liquids, juul pods, oils or any other similar products, regardless of whether the person using or possessing the product is inhaling or exhaling the smoke or vapor from such product.

Admin

The reservation screening process can take a minimum of 3 business days (M-F) to complete. Move in date requests that do not meet the minimum 3 business day requirement will be rescheduled by the community and additional costs may apply. Pricing is based on a number of factors, including but not limited to the move in day selected. Please understand that the leasing office does not have control of how long the screening process takes to be completed. However, there are ways for applicants to ensure prompt completion. Our screening includes two third-party screening processes. TwoDots handles our income and identity verification process. Each applicant will need to provide necessary documents within the first 24 hours of submission in order to continue to hold the reservation. Income documents that will be required are recent/consecutive paystubs, recent US tax documents, and/or US Bank Statements. Please be aware, direct bank links are required for bank statement verification. Other screening items outside income and identity are handled via a third-party company, OnSite. Details regarding our screening process is provided in the application, but a copy can be requested in advance of applying.

Botanic Waterside uses online rent payment for quick, easy, and on-time payment options. Rent, and any additional charges, are due on the 1st of every month and is, in fact, late on the 2nd. However, late fees are not assessed until the 4th day of the month. Rent can be paid 24-hours a day online via the resident portal. Please understand that we are not able to accept cash or personal checks. Be sure to plan accordingly to pay online prior to the 4th to avoid late charges. Any payment submitted must cover the total balance due at that time. You can pay your rent online via our resident portal at www.botanicwaterside.com by clicking on the ‘Residents’ button at the top of the page. More information on the fees associated with paying online is available on your resident portal.

Renter's insurance is provided for $16.95/month, via RLL, to be paid with your rent for each of our apartment homes.

Xfinity is the preferred internet and cable provider.

Residents can contact Xfinity directly to set up their cable and internet services. Florida Power & Light should be contacted to set up the apartment electric.

All applications are subject to RAM criteria for qualification. An Applicant will be denied if any of the following is determined: False Social Security Number (SSN) Housing Debt Unpaid Eviction Bankruptcy Foreclosure Failure to Meet Criminal History Criteria Insufficient Credit-Risk Factor If an applicant is rejected for poor credit, the Applicant will be informed of the reason for the rejection and the name, address and telephone number of the screening service RAM utilizes from whom the information was obtained. The Applicant will not be told of the content of the credit report. An Applicant rejected for unsatisfactory credit is encouraged to obtain a copy of his/her credit from the credit reporting agency, correct any erroneous information that may be on the report, and resubmit an application to RAM. Once a reservation is denied, the apartment is made available for rent again on the community website.

All application can be completed on our community website via the Interactive Map or Floorplan Page. Upfront costs are associated with reserving an apartment home, including the application fee and administration fee. Deposits are due at move in based on the results of the screening process. Changes to an application following submission can result in modification costs.

All of our leases offer termination options. Although they can be expensive, each lease will offer two options for the resident to select between prior to move in. Termination fees are due at the time of notice. For a clear undertsanding of both options prior to signing, please contact the leasing office and we would be happy to help address any questions.

Location

Tatum Ridge Elementary School (Public), Robert Willis Elementary School (Public), McIntosh Middle School (Public), Booker High School (Public), and Beyond the Spectrum Elementary/Middle/High School (Private)

Waterside is a place for shopping. For dining. For exploring and adventuring. Day in and day out. Kayaks and canoes are as welcome as strollers and bicycles. Scenic views are second only to beautiful streetscapes. From Sundays at the Farmers’ Market to seasonal festivals, from parks to nature trails, Waterside was truly crafted for community.

Waterside is a social hub. Eat. Drink. Shop. Pamper. Play. There are endless possibilities to how you can spend your day. Come for the shopping, fitness classes, and wellness services. Stay for outdoor dining, live music and weekly events. Waterside is open to everyone and residents of Waterside have easy access via walking paths.

Directions

Our community is located near Lakewood Ranch. Follow I-75 and exit on 213 for University Parkway. Following University Parkway and Deer Drive to Botanic Waterside.

Neighborhood

A popular neighborhood featuring a strong community feel, great for young professionals - Botanic Waterside offers walkability to great restaurants, and several boutique shops and bars.

Waterside is an ideal location for both day and night activities. Kayaks and canoes are as welcome as strollers and bicycles. Scenic views are second only to beautiful streetscapes. From Sundays at the Farmers’ Market to seasonal festivals, from parks to nature trails, Waterside was truly crafted for community.

Sunday Farmer's Markets, Trivia Nights at Liquid Brewing Co, Monday Night Bingo, & Live Music at the Plaza

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